Challenges facing information technology in the business sector

One of the challenges facing information technology in the business sector

• The growing demands for digital transformation.
• Understand the quality and nature of the client.
• Increasing cybersecurity and data privacy threats.
• Enhance data opportunities.
• Fierce competition for good talent.
• Various challenges within the organization.


The field of information technology is considered one of the most widespread areas in the world around us and one of the most important business sectors that are witnessing widespread popularity. Despite this, there are many challenges facing this field, including:

Increasing demands for digital transformation:

Due to the continuous acceleration in the demand for digital transformation within organizations, this transformation may cause pressure on all parts of the organization simultaneously, so that change leaders realize that the digital transformation initiative in one area of ​​work will mean change in the rest of the areas For example, for digital transformation within organizations, in the field of sales, it must be accompanied by digital transformation in other areas of support such as the supply chain, so that the transformation constitutes a continuum between all areas.

Understanding the quality and nature of the customer:

Understanding the quality and nature of the customer is really critical so the technology must get closer to the customer, but in fact there are still intermediaries between the actual users of technology and the technical organization, so integrating and understanding the customer’s needs is one of the main tasks that need To be front office executives to meet different clients requirements.

Increasing cybersecurity and data privacy threats:

There are many conflicts directly affecting the IT field around us, and the recent Russian invasion of Ukraine is one of them, which has led to many warnings about potential Russian-backed hackers escalating cyberattacks on many targets. Most of the time, these attacks target non-governmental organizations or companies because of the ease of achieving successful strikes, which poses a threat to the confidentiality and privacy of these companies’ data.

 Enhancing Data Opportunities:

According to a study conducted by Evanta's 2022 Leadership Perspectives, the top priority in the field of information technology is the data and analytics function. The ability to use the data to reach the desired effect.

Fierce competition for good talent: 

  For many years, the IT field has been facing a difficult market for hiring and retaining technical talent, due to the presence of more positions for a lower percentage of highly qualified people in this field. Hence, it can be noted that the low unemployment rate that It may reach 1.3% for technicians, as well as with the different work environment, the transition to remote work over the past few years has greatly increased competition.

Various challenges within the organization:

IT managers face many other challenges within companies, including inflation, lack of supplies and high employee turnover within the organization. There are many pressures to meet these demands and their ability to succeed often depends on meeting these expectations, taking greater interest in technical innovations within the IT department, and moving to distributed development and decentralized IT.

One of the challenges facing IT leaders in the business sector

• The competition for rare talent.
• Skills mismatch.
• Preservation of audio-visual tools.
• Fighting cybercriminals.
• Lack of technology resources.
• The need for change.

In order to maintain the success of companies in the field of information technology, leaders and executives may face many challenges, including:

Competition for scarce talent:

There has always been a clear shortage of technical talent, so the demand for technically skilled workers rises dramatically and competition becomes fierce in order to attract these talents , especially those who have previous experience in information technology, machine learning, data science and software in technology companies. Not only does the IT sector need these talents, but these skills are now in demand in almost every company, creating greater competition for top-tier developers to attract software engineers and data analysts to their companies. Besides this huge demand for talent, there is also a general dearth of good people. in this area which creates great pressure on the executives and leaders.

Skills mismatch:

Besides the scarcity of IT talent, another challenge facing leaders of these companies is increasing flexible work options from the need to embrace digital transformation and attract and retain key talent within companies, so that workers need digital side skills to excel in work environments Hybrid or telecommuting.

Maintaining audio-visual tools:

IT depends on many other tools besides technology such as audio-visual tools, which may be a constant puzzle for the CIO because it presents a list of compatibility issues with cost and response time, so if IT companies do not invest in solutions related to With audio-visual tools that provide a work environment that seamlessly connects the organization's people from dispersed locations such as teleconferencing, returning to the work environment will not be so smooth.

Fighting cybercriminals:

With a large percentage of employees doing daily work on their mobile devices within the business model, fighting cybercriminals and hackers is particularly critical within corporate mobile networks, especially as these entities directly focus on targeting the telecom industry. .

Lack of technology resources:

One of the challenges facing most managers and leaders of companies in the field of information technology is the supply chain for information technology devices and equipment, specifically in light of the current global conditions and the economic challenges faced by most companies, so strategies and procurement plans must be developed on how to mitigate any Barriers may exist Lack of resources and the search for alternative solutions in addition to reducing consumption and activating control over it.

The need for change:

It is known not only in the field of information technology but in all areas that the transformation in corporate systems is not easy, but it is difficult and requires a lot of effort and good planning and implementation, most of the time the technology side is the easy part of the project, but The difficulty that corporate managers face is if there are employees within the organization who are familiar with a particular system, in this case the transition is often difficult and there must be many innovative and alternative solutions in order for the change to take place smoothly and successfully.